Health and insurance

Registered exchange students at Örebro University are covered by the insurance StudentIN, provided by the state authority Kammarkollegiet (Legal, Financial and Administrative Services Agency). The insurance is limited and covers for example for necessary and reasonable costs for emergency medical care or dental care when the insured, during the policy term, suffers illness or has an accident.

All students will receive an insurance certificate together with the Letter of Acceptance.It is very important that you read the terms and conditions carefully so that you can decide, depending on your specific circumstances and needs, if you need an additional insurance. EU/EEA students should primarily use the European Health Insurance Card issued in their home countries.

Terms and Conditions of Insurance StudentIN

If you have to receive treatment, please note that the hospital cannot receive payment directly from Kammarkollegiet.

Instead you are required to:

Download and fill out the form: Exchange students in Sweden Claim form
Submit your claim form to the International Office for signature. You can email the form to exchange@oru.se or come by during the drop-in-hours at Info Centre, Tuesdays 11:30 - 12:30.
Send in the completed and signed form by e-mail:
forsakring@kammarkollegiet.se or by post:
Kammarkollegiet
SE-651 80 Karlstad

Keep in mind that if you seek compensation for expenses that you have incurred, you will need to submit the receipts.

If you fall ill during your stay you can call the medical advice number (Sjukvårdsrådgivningen) 1177 for health care advice over the phone twenty-four hours a day, year-round. You can choose to speak Swedish or English. A nurse will answer your questions, determine the need for further care and recommend which, if any, health care agency you should visit.

Telephone: with a Swedish SIM card 1177
Telephone with a non-Swedsish SIM card +46 771 11 77 00

You can also visit their website 1177.se that provides information about illnesses, care and health. The information has been fact-checked by doctors and other healthcare professionals.

The closest Healthcare Centre to Örebro University Campus Almby is Tybble vårdcentral. You can find their phone number, service numbers and phone hours under "Rådgivning och tidsbokning".

Student Health Centre

Are you feeling troubled, stressed, anxious, or have other negative feelings? Our Student Health Centre offers private, supportive counselling for students whose mental health is affected by study-related issues.

University chaplaincy

Regardless of faith or ideology, our University chaplaincy offers confidential counselling if you want to talk about anything; life issues, faith, relationships, personal problems, identity, grief or thoughts concerning studies.

Health and insurance

Student Health Centre

University chaplaincy

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