Jeanette Norling

Jeanette is a switchoperator at Örebro University and she is part of a group of three as a unit under the Campus Services department. They have a common responsibility to:

• Convey all incoming calls to the University
• Order, transact and transfer all fixed phone extensions of staff members
• Administrate access cards and staff keys
• Receive all visitors to the University
• Manage trouble tickets for facilities and equipment
• Administrate file maintenance and contact information for the staff
• Administrate sick leave of the staff

Jeanette also administers fixed telephony and switchboard statistics.