Always show consideration. Everything is more pleasant if we talk to each other!
Many disturbances arise because people don’t realise that noise can be heard from their flats.
You can solve most problems by talking with your neighbour and meeting halfway.
Tip! Inform your neighbours if you’re planning a party. If they know about it in advance, they will usually overlook laughter and music a little louder than usual. Who knows, maybe it’ll be your neighbour’s turn to have a party next time?
Please remember you’re responsible for how your guests behave inside the building.
What is unacceptable disturbance?
All tenants must follow our general rules to ensure everyone in a building is happy. The rules include examples of activities that could cause a disturbance and should be avoided. If any such problem should occur near your flat, you can get help solving it in the best way possible.
What to do if something nearby is causing a disturbance:
If you want to report a disturbance, see below: Urgent matters and disturbances outside office hours.
The security company will then call you shortly afterwards and, together with you, decide if a personal visit is necessary or if some other measures might be sufficient enough.
The security company will request your name and address to contact you if they need additional information. Furthermore, they will try to call you later to let you know how they handled the situation.
Note: Örebro University’s Housing Office will be notified of every report and call-out.
What happens to those causing a disturbance?
Different kinds of disturbances are handled in different ways. For example, if the disturbance is still occurring when the security company arrives, the person disturbing will typically have to pay for the call-out cost. The Housing Office will then inform them by letter what has occurred.
This letter will also demand an improvement in future behaviour; sometimes, the security company will also make a follow-up visit.
If a tenant grossly or repeatedly violates the rules below, the landlord has the right to terminate their tenancy agreement according to Sections 42 and 46 of the Swedish Housing Act to protect other tenants from disturbances.
Always show consideration towards other tenants, especially between 10 PM and 7 AM when most people want to sleep.
- Avoid playing loud music or having your radio/television at a high volume.
- Avoid loud discussions and shouting – it may be heard easier than you think.
- Remember not to work or engage in other activities in your flat that might disturb other tenants. Like playing musical instruments, doing your laundry at late hours, or taking a shower in the middle of the night.
- Applies only to Studentgatan/” Brick Lane”.
Keep your pet on a lead within the residential area. Remember, there might be tenants who are afraid of dogs and cats.
- Never feed birds from your balcony or your windows. Birds are nice, but they very easily create a mess.
A translation of Section 25 of the Swedish Housing Act states that “When the tenant uses the flat, they shall ensure that those living in the surrounding area are not exposed to disturbance of such a nature that it could be harmful to health or otherwise impair the domestic environment to the point that it (the disturbance) should not reasonably be tolerated. In addition, the tenant shall, during the time they are using the flat, always behave in a manner required to maintain health, order, and the good condition of the property in question.”
General provisions and code of conduct for rental student accommodation
1. The tenant must never have pets of any kind within the flat or common areas.
Note: pets are allowed only on Studentgatan/“Brick Lane”.
2. The tenant shall comply with the regulations concerning shared cleaning responsibility for common areas. The landlord takes care of cleaning entrances, corridors, and stairs.
3. The tenant shall ensure the front door of the building is closed as well as doors to the corridors. Do not prop up the doors with objects to prevent them from closing. Make sure windows are closed. Do not let people in who do not live in the building. It is important that unauthorised persons cannot enter the building.
4. The tenant knows there is a smoking ban within the flat and in common areas indoors. This also applies to balconies.
5. The tenant shall not play loud music or otherwise disturb other tenants and/or surrounding housing.
6. Responsibility also applies to outdoor activities within the property.
7. The tenant has an obligation to the landlord to pay for any costs that may incur following emergency calls and the like if costs arise as a result of the tenant or a person for whom the tenant is responsible disturbing the surroundings or otherwise failing to observe everything required for the preservation of order and good condition of the property.
8. The tenant shall not place objects in corridors, stairwells, or other common areas.
9. The tenant may not put up signs, awnings, balcony protectors, satellite dishes or outdoor antennas on the property without the landlord’s permission.
10. The tenant understands that when they use the property, they must make all efforts required to maintain its order and condition. The tenant undertakes to take good care of the property and all equipment and, without delay, notify the landlord of any damage or defect requiring immediate repair in order not to cause or worsen any damage.
11. Upon relocation, the tenant shall leave the dwelling, the associated common areas, and the storage room well-cleaned and freed from all personal belongings.
12. The tenant undertakes to compensate for any damage caused by the tenant to the dwelling and furnishings and to compensate costs for cleaning unoccupied housing and furnishings. And, if necessary, to replace any inventory.
13. The tenant undertakes to return at the end of the rental period all receipted keys belonging to the dwelling and shared spaces.